socket help desk solution online with Winfy

We have hosted the application socket help desk solution in order to run this application in our online workstations with Wine or directly.

Quick description about socket help desk solution:

Socket Help Desk Application is a cross-platform customer support application. It enables customer support teams chat with customers via text, audio and Video conversation.

It also enables technical support teams share their screen with visitors thus allowing the visitor see what the staff is doing on their screen.

Features:

• Text Conversation
• Audio Conversation
• Video Conversation
• Screen Presentation
• Ticketing
• Multiple Agents
• Agent To Agent Transfer
• Department Routing Of Support
• Agent Queue
• Chat Interface Customization
• External Content Integration (Knowledgebase)
• Offline Ticket Submission

Audience: Developers.
User interface: React.
Programming Language: JavaScript.
Categories: