otrs externaldb

We have hosted the application otrs externaldb in order to run this application in our online workstations with Wine or directly.

Quick description about otrs externaldb:

eXcentia's OpenSource OTRS package for external database connection from the agent interface. It adds SQL Box functionality in order to query external datasources.

Audience: Customer Service, Information Technology.
User interface: Web-based.
Programming Language: Perl.
Database Environment: Perl DBI/DBD.
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